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Give E-tickets a Chance

And send our city's blue suits along their way to much more important pursuits


BY MICHAEL D. BATES

As Brandon Honig reported two weeks ago (see "News Updates" in the October 30 -- November 5 issue of Urban Tulsa Weekly), by an eight-to-Eagleton vote, the Tulsa City Council tabled the District 7 councilor's plan to allocate surplus money in the 2006 Third Penny sales tax fund to pay for an electronic citation system known as E-Tickets.

So the proposal remains in limbo, an all-too-common fate for good ideas for government efficiency. No matter how much common sense a proposal may have behind it, there's always a bureaucratic obstacle to overcome.

E-Tickets would replace the current system, which involves pen, paper and carbon copies. This old-fashioned, manual process is slow, highly error-prone and expensive. An estimated one in four tickets is issued in vain, either lost or useless because of illegible handwriting or erroneous and incomplete information.

An officer can complete and transmit an E-Ticket in a fraction of the time required to fill out a paper ticket, allowing him to get back to the task of traffic enforcement. Instant error checking can insure that the information is consistent and complete. Once a ticket is in the system, it never has to be handled again.

As Brian Ervin reported in 2007 (see "Safer Streets with E-Tickets?" online at urbantulsa.com), a single paper citation takes about 20 minutes of an officer's time, with additional tickets taking another 5 minutes each. By comparison, an electronic citation requires about eight minutes, with an additional minute for each additional citation for a stopped driver. The driver who was in too much of a hurry is soon back on his way, and the officer can return to handling calls and deterring crime.

The E-Ticket system makes a traffic officer at least two-and-a-half times more productive.

According Officer Will Dalsing of the Tulsa Police Department's Crime Analysis, Planning, Evaluation and Research estimated that electronic tickets would increase officer availability by 70 percent and reduce costs related to citations by 70 percent.

While the Council is supportive of E-Ticket implementation, there is still the matter of funding. Computer and vehicle purchases approved as part of the 2006 Third Penny "capital equipment replacement" line item have been coming in under budget, thanks to the ever-declining cost of technology and the desperation of auto manufacturers. Eagleton proposed allocating $400,000 from those savings to the electronic citation system.

The proposal to re-budget Third Penny money included both the E-Ticket system and a $1.2 million electronic time and attendance system that would replace the inefficient system of paper timecards and clock punching. This system, too, should pay for itself in savings.

The proposal to reallocate Third Penny capital equipment money would have had no effect on the money allocated for streets, bridges, parks, or any other project. Still, other councilors objected to committing any funds from the 2006 fund until all projects were fully funded. While capital equipment has been coming for less than the projected costs, there's a possibility that other projects will be more expensive than expected.

Fair enough, but most of the same councilors had already voted in favor of a similar reallocation. This February, the Council unanimously approved moving $4,420,000 of the 2006 fund to a new project: "City Hall Relocation and Operations Consolidation." The money came from "Citywide Public Facilities Renovations & Facilities Capital Replacement" and "Energy Efficiency Facility Improvements."

On that same night, the Council grabbed $35,000 from the 2001 Third Penny fund, $480,000 from the 1996 Third Penny fund, and $1,000,000 from the 1991 Third Penny fund.

The City Council learned recently that the City has $135 million in leftover funds from expired sales tax programs and bond issues. The Council is in the process of reviewing every project from those old funding packages to determine whether the project is complete, how much money remains, whether the money is encumbered.

If it's worth spending some of that money on luxurious new digs for city government, surely it's worth spending some of it on a electronic ticketing system that will save time, save lives, and save enough money to pay for itself many times over.

On average, each motorcycle officer generates $190,000 in fines. The cost with benefits of a first year patrol officer is $64,483.

In other words, every motorcycle traffic cop pays not only for himself, but for two other officers as well. By at least doubling an officer's productivity, E-Tickets would make it possible for every motorcycle officer to pay for himself and five other officers.

Surely the finance people at City Hall could figure a way to use some of those fines to replenish the capital funds for the cost of the system. If that could be managed, the question of where to get the money becomes moot.

The idea of self-funding traffic enforcement is a sticking point for many Tulsans, who think using traffic fines to fund law enforcement puts Tulsa on the level of notorious speed traps like Hulbert, Watts, and Stringtown. The level of outrage seems to be highest among those who have been recently ticketed for a moving violation.

When we get ticketed, we like to portray ourselves as innocents who just happened to be breaking the law for the first time in many years when the police officer happened to be there.

If we're honest with ourselves, the longer it's been since our last ticket, the more careless we get, pushing our speed over the limit, not coming to a complete stop, and hitting the gas pedal at yellow (or even orangeish) lights. Most of the time we don't hurt ourselves or anyone else, and we don't get caught.

But sometimes the result is property damage, injury, permanent maiming, or death.

Traffic stops not only prevent accidents by making all of us more careful, they can also lead to the apprehension of those who are wanted on more serious charges.

As part of our city's overall crime prevention and public safety strategy, we need more officers patrolling the streets. We need a system that is thorough enough to act as a deterrent to careless driving.

If an officer who isn't specifically assigned to traffic duty happens to see a traffic violation, he needs to know that he can deal with it quickly, without impeding his other responsibilities.

According to MGT of America's manpower study, released this August, Tulsa has only 13 motorcycle officers trying to cover 152 miles of expressway. That's more freeway miles and fewer officers than every other peer city in the study. By comparison, Tucson, Arizona, has a 39-officer motorcycle patrol covering only 47 miles of expressway.

MGT recommended adding six additional traffic officers. Even under the current paper-based ticketing system, the new officers would more than pay for themselves.

No one is talking about using traffic fines as a way of funding street repairs or park maintenance. No one is going to put traffic officers on a quota system. Given how careless we all tend to be, there are plenty of serious offenses worthy of fining. All we're talking about is traffic fines covering the cost of traffic enforcement. That's reasonable.

E-Tickets have been in the works for a long time. The money is there. Let's get it done, councilors.


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COMMENTS
3 comments posted for this article
robber615
 12/28/2008 - 5:33pm
   These inane, irrational opinions against improved governmental efficiency in the form of criticism of implementing electronic tickets are quite an indictment against the intelligence of their authors. Can they actually be arguing against improving government efficiency? Don't they realize that the technology used to issue tickets has nothing to do with the administrative policy that governs how many tickets are issued, for what, and to whom? All of the evils they cite as being the risks of technology are now present anyway, yet where is the hue and cry?
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Shadow6
 11/21/2008 - 2:29am
   I'm not buying the e-ticket idea. This just sounds like a way to generate more traffic fine revenues.
   
   I do not like the idea of funding police jobs through traffic fines. Besides there is no guarantee the money raised will go to law enforcement. It could just as easily go to pay for he BOK Center deficit.
   
   If we have an increase in tickets in the community, insurance companies could well use that data to raise insurance rates for us all. After all, if you have a 100% increase in violators, the city is obviously less safe, so the rates will go up. (Yes, auto insurance companies think like that.)
   
   Traffic tickets are "the gift that keeps on giving." A ticket is not just a temporary dent in your wallet. In addition to that $200 fine, your insurance rates may go up, possibly for three years.
   
   If the goal is to raise revenue, and the city does not care about the long-term economic damage they do to motorists, then the e-ticket system makes perfect sense. The affluent will pay the fines because two hundred bucks (or whatever the ticket cost is) is chump change, and they can afford an increase in insurance. Or, they will simply get their lawyers to plead down the offense or get it dismissed.
   
   As an aside, I had some bitter experience with the stark difference in ticket consequences among the social classes as a teen. As a poor northside kid at Booker T. Washington, I was out with some affluent southside clasmates. We did some silly things on the road late at night--we were hanging out the windows of a station wagon late at night--and five of us got tickets for "clinging to a moving vehicle". We were all guilty, mind you, I'll own up to that. But while I was very upset and remorseful as the police officer let us go, the rest of the kids casually said, "don't worry about it, just get your dad to call his attorney and fix the ticket. It's about time he earned his retainer." Would that, as a North Tulsa teen in poverty, I has a dad and attorney on retainer available. Sure enough, the other kids never went to court, never paid a dime in fines, and me and my mom went to court and had to pay a fine and court costs. We ate a lot of potato soup for two months. I learned two valuable lessons then, and only one of them was related to traffic safety.
   
   If a working person on the edge gets a ticket and cannot afford it, many times they are terrified to go to court and say they can't pay because they do not know will happen, and fear jail or other consequences. So they simply don't show up. This may trigger a license suspension, a cancellation of insurance, and now that two hundred dollar ticket becomes a seven hundred dollar nightmare to fix. So they simply drive without insurance until they are caught again. Once they are caught again, they are hauled off to the pokey and their car is confiscated. Once the car is confiscated and taken to the Storey Vehicle Acquisition Facility---whoops, sorry, I mean the Storey impound lot--the vehicle eats up DAILY storage charge---16 bucks minimum--causing a financial death spiral. After 45 days the vehicle is forfeited ans sent to auction.
   
   The only known exception to this scenario is if you are an illegal immigrant caught in a traffic violation with an expired tag and no insurance, in which case for some reason you are apparently let off the hook no harm, no foul. But I digress.
   
   I'm not advocating anything as bizzare as a fine schedule based on income, but maybe we should look at more community service or required driver training courses instead of fines. This strategy would take more time and less money from violators, and for the affluent, taking their Saturday morning away when OU is playing at home would be a nasty punishment. The drawback, of course, is that the city does not get to use the police as revenue collectors, but rather as agents of behavioral change.
   
   Yes, I know that poor people as well as affluent should be financially responsible if they get a car. But the reality in Tulsa is that there is no viable public transportation. Tulsa Transit exists as an entity to get poor people to menial jobs downtown or to the other major employers. You can't get to other places in a reasonable amount of time. If you have a job that is not downtown you must drive. So we have a city that is set up to practically require a vehicle to survive.
   
   Finally, I address the "But sometimes the result is property damage, injury, permanent maiming, or death." statement. Traffic cops do not go to the places where they can reduce carnage. They go to two places. The first place is where there are a lot of complaints about scofflaws, the second is the many places where the pickings are easy. For instance, I do not recall any fatal or injury accidents two summers ago at 41st and Yale during construction, but we had a lot of frustrated motorists making an illegal left turn where it was forbidden. I sat in awe one summer morning well after rush hour as two motorcycle cops lay in wait behind gas pumps at the Shell station waiting for motorists westbound on 41st to make an illegal left turn onto Yale. They did not have to wait long. Each cop had to wait at the pumps an average of two minutes before somebody turned. They then took off, chased the wicked criminals down and returned to their fish-dynamiting position in SIX MINUTES on average. Let's run the numbers. Two cops, each writing a $170 ticket every eight minutes. Let's give them a 5 minute break each hour. Each cop can write 6.85 tickets an hour. Let's round that up to 7. that's 14 tickets an hour, or 112 tickets for an eight hour shift. 112 tickets times $170 (the ticket price at the time) is over nineteen thousand dollars extracted from the citizenry without a single tax increase. Plus, of course, the added insurance costs to each motorist for the next three years.
   
   The second places they go, the place where pickings are easy, are places such as 29th street between Winston and Toledo, which leads to a very short (150 feet)access ramp for the Broken Arrow Expressway. Even though the speed limit on this residential street is 25 MPH, motorists know they only have 150 feet to get up to speed, so they push it a little. Also, there is a slight rise in the street, so a police officer can conveniently rest in the comfort of their cruiser or on their motorcycle on Toledo at the intersection, get a speed reading as a vehicle pops over the rise, and then turn on the lights and wave them over onto Toledo for the ticket writing.
   
   I oppose anything that turns our police into more efficient revenue collectors.
   
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moogle
 11/21/2008 - 1:29am
   Being one who spends a sizable chunk of time downtown, and having watched the motorcycle gendarmerie do their thing, there is no question that they resort to extreme nitpicking as they conduct what amounts to nothing more than a shakedown of the public. Just so you know I'm not writing as one with a chip on my shoulder, I have, so far, managed to avoid being one of their victims. And victim is the correct term.
   
   Two flaws in the reasoning of the editorial are: The TPD write tickets only when necssary to benefit public safety -- never as a blatant revenue generating exercise (a shakedown of the public). The assumption that the public hired the TPD to go around shaking down the public with nitpicking traffic tickets.
   
   Every stupid, nitpicking ticket earns the TPD a bushel of ill will for a long time and goes a long way toward spoiling public relations with the people who hired the TPD in the first place. But that would only be a problem for somebody who believes the government is supposed to be the servant of the people. We know that there are many who believe things to be the other way round.
   
   A quick check of Tulsa's property crime rate shows that it is only about 10 t0 15 percent behind cities like Detroit and St. Louis. Tulsa's property crime rates have experience major increases recently (check the FBI uniform crime reports) while the national figures have not.
   
   There is nothing that makes the TPD look more messed up than to be out shaking down the public with stupid traffic tickets while buglars are making out like ... uhhhh ... bandits. It could be that the ciy councilors know that the public does not entirely trust the TPD with a mass production assembly line for traffic tickets. If so, they are correct.
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