Member since: July 20, 2012
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Miss Kelley:
My name is Zach Collins and I am the owner and operator of Cork Wine Café. I remember seeing a message on my desk from you with a no rush on calling back attached to that memo. As a restaurant owner and operator I was unable to fit your call into my schedule in your window of time that you needed me to call you. I challenge you to come back, give us another shot at feeding you and another run at giving you the opportunity to become another one of the 100's of customers that we see on a daily basis. I'm also puzzled as to why you didn't send the inadequate dishes back to the kitchen or ask to speak to me when you all came in. If I am not managing front of house im in the kitchen pumping out dishes. Your next meal is on me; this will be an article to amend your second time around. I'm sorry for the missed communication and the unpleasant meal you had. I will knock your socks off the second time I promise.
Keep in mind we are not a "RESTAURANT." We are a bar with really great bar food. We don't get eccentric in our dishes they're simple easy flavors that we've used for years and years in my family and with ideas from some others in the industry that were kind enough to develop for us. I'm not defensive like some of these others because restaurants do make mistakes. The orange chicken didnt make this new menu. The fish and chips were a fluke. Its a very light crusted batter, and a very nice thick flaky cod loin.
Round 2 on me. GO! :-)
I look forward to seeing you come in and please let me know when you're here so I can shake your hand and say hello.
Zach Collins
corktulsa.com
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